Moorthy's Story

Three Stars Inc. is filled with success stories of employees rising quickly through the ranks of our organization from entry level to management in a matter of months. As an organization and a team, we are very proud of those individuals.

However, we are probably most proud of Moorthy.

Very early on in our company’s development it became readily apparent that the growth of our business was far outpacing that of our organization. Our clients’ appetite for our leads, and our ability to collect them, had become more than our small staff could handle. Our infrastructure just could not keep pace. We didn’t have the computers or the office space to run the business we were becoming, and couldn’t get any of that in place quickly enough to satisfy our increasing work load. We needed help.

We decided to build a small team in India to handle some of the basic tasks we needed done to keep running. Being on the other side of the globe, and working on an opposite shift, meant that they could perform certain support work for us and have it in place when we started our normal work day. We hired a handful of individuals to work from their homes and on their personal computers. One of these people was Moorthy.

Due to the unsupervised nature of the work, after one month only Moorthy continued to work for us. The others had found other jobs with a structure they preferred. We put out an advertisement to hire more help, and oddly Moorthy answered it. His idea was to run this division out of his home, supervise the staff so we could get the productivity we needed – all he required was a little bump in his salary. As he had proven his dedication, we jumped at the opportunity.

Soon after, the amount of work we were sending to India had grown at a clip similar to that which we were experiencing. Moorthy contacted us and asked if we would loan him a relatively small amount of money, the equivalent of $50,000 to us, to set up formal operations in India, including office space and computers. Having only dealt with him via instant messaging and e-mail, we decided it might be best to discuss this over the phone, so a conference call was scheduled.

After two minutes on the phone with him, we hadn’t understood one word he had said due to thick accent – so we went back to e-mail and instant message.

We loaned him the money with which he set up our India operations, and is still the director of that division to this day. He paid us back that small loan within a few months, and Moorthy is the largest employer in his area.

Without this division we wouldn’t be what we are today. Our precipitous growth has been spurred by his team’s very existence. Under this arrangement, Moorthy’s staff of 150 employees earns a higher salary than previously possible in their small village, enabling them to provide health care and education for their families; and we have a staff of 180 professionals working in our building. If we were to have built this division domestically, it would be staffed by a dozen low wage jobs, which is well below the manpower we need to run it effectively and as a result of that our professional staff would only number about ten. Moorthy’s Indian division has enabled us to be a much larger employer of local professionals with far higher salaries.